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Burning Spear lights up the box office

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By Rebecca McBrien

MASS MoCA Intern, Blogging Specialist

I worked at Disney, so I’m used to lines. Still, I was blown away by the crowd at the Burning Spear concert at MASS MoCA.

When I came to MoCA to help with the show a couple Saturday’s ago, I was asked to help out at the front of house, fitting wrist bands on guests as they came in. “Sure no problem,” I thought. “How many people are we expecting?”

The cavalier response I received from the box office was just over 1,000 people.

And so the preparations began. Do we have enough wrist bands? We ran out? Ugh.

Are the tickets alphabetized? Great.

Did we do a final print for any last minute tickets? Okay, I’m on it.

Are we expecting a lot of walk ups? We are? Oh yeah.

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There is a lot of work that goes into prepping for a show. Our production crew works for days setting up our venue. Our performance arts staff creates a program, oversees the printing and organizes vendors. Our awesome volunteers help us with everything from manning the coat rack to helping you find your seat.

But for the first hour the doors are open, it is often chaos at the box office. Preparation is vital for speed and efficiency; we want to get you in to the show as fast as we can, for your enjoyment and in hopes we catch a song or two too.

Sometimes we they may need an extra cup of coffee, but the box office crew works like a well-oiled machine. Saturday we were at the top of our game. Over 1,200 people filed into the Hunter Center in under 45 minutes, worthy of a victory dance.

And dance we did!

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It was a crazy night. In my time here, I haven’t seen a crowd so excited to enjoy music. With all the excitement and lights, I realized, once again, what a neat place this is. There were rastafarians rocking out and parents with their kids dancing in the hallway. And there was an amazing sense of community, with people bumping into each other they hadn’t seen since ’92 in the awesome concert in Los Angles… or was it San Diego? With the haze of the night, the sweet smell of patchouli pervading the air, and people dancing to the music, I’d say the lines were worth it!

Posted February 27, 2014 by MASS MoCA
Filed under BLOG, Interns
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